Terms of Service

Effective Date: MAY 2026

Welcome to NEWHASH STUDIO. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order with NEWHASH STUDIO (“we,” “our,” or “us”), you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Eligibility and Account Terms

By using this website, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent or legal guardian.

• The information you provide is accurate, current, and complete.

• You are responsible for maintaining the confidentiality of your account information and password.

NEWHASH STUDIO reserves the right to suspend or terminate accounts that provide false information, engage in fraudulent activity, or violate these Terms.

2. Products and Services

NEWHASH STUDIO offers clothing, accessories, and related products through our online store. All products are subject to availability.

We reserve the right to:

• Modify or discontinue products at any time without notice

• Limit quantities purchased per person or order

• Refuse service to anyone at our discretion

3. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

By placing an order, you agree that:

• You are authorized to use the selected payment method

• Payment information provided is accurate and complete

• Applicable taxes, shipping charges, and fees may be added at checkout

We reserve the right to change pricing at any time without prior notice. In the event of a pricing error, we reserve the right to cancel affected orders and issue refunds where applicable.

Payments are securely processed through third-party payment providers. NEWHASH STUDIO does not directly store full payment card details.

4. Product Descriptions and Accuracy

We aim to ensure all product descriptions, images, pricing, and details are accurate and up to date. However:

• Colors may vary depending on screen settings and device displays

• Minor variations in sizing, print placement, or finish may occur

We do not guarantee that all product descriptions or website content are completely error-free.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

NEWHASH STUDIO reserves the right to:

• Refuse or cancel any order at our discretion

• Cancel orders suspected of fraud or unauthorized activity

• Limit or prohibit bulk purchases or reseller activity

If your order is canceled after payment has been processed, an appropriate refund will be issued.

6. Shipping and Delivery

We aim to process and dispatch orders within reasonable timelines. Delivery times may vary depending on:

• Location

• Courier services

• Public holidays

• Unexpected logistical delays

Customers are responsible for providing accurate shipping information. NEWHASH STUDIO is not liable for delays, failed deliveries, or losses caused by incorrect customer details or circumstances beyond our control.

Risk of loss and ownership of products pass to the customer upon successful delivery.

7. Returns, Exchanges, and Refunds

At NEWHASH STUDIO, we currently do not offer refunds on any orders.

We only provide exchanges in cases where:

• The customer receives a defective product

• The wrong item is delivered

• The product received is damaged during delivery

To request an exchange, customers must contact us within [NUMBER] days of receiving their order at work.newhash@gmail.com.

An unboxing video is mandatory for any exchange claim. The video must:

• Clearly show the sealed package before opening

• Capture the full unboxing process without cuts or edits

• Clearly display the issue or defect being reported

Claims submitted without a valid unboxing video may not be accepted.

As we work with third-party manufacturers and sellers, this verification process helps us review claims fairly and maintain quality control across all orders.

To qualify for an exchange:

• The item must be unused, unworn, and in its original condition

• Original tags and packaging must be intact

• The product must not show signs of use, washing, or damage caused after delivery

NEWHASH STUDIO reserves the right to reject exchange requests that do not meet the above conditions.

Customers may be responsible for exchange shipping charges unless the error occurred on our end.

Please note:

• Size issues caused by incorrect size selection are not guaranteed to qualify for exchange

• Sale items, limited releases, and custom products may not be eligible for exchange

• Exchange availability depends on product stock at the time of approval

By placing an order with NEWHASH STUDIO, you acknowledge and agree to this exchange-only policy.

8. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Designs

• Graphics

• Product images

• Text

• Branding

is the intellectual property of NEWHASH STUDIO and may not be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Uses

You agree not to use this website:

• For unlawful or fraudulent purposes

• To violate any applicable laws or regulations

• To infringe upon intellectual property rights

• To distribute malicious software or harmful code

• To interfere with website security or operations

• To harass, abuse, or harm others

Any misuse of the website may result in termination of access and possible legal action.

10. Limitation of Liability

To the maximum extent permitted under applicable law, NEWHASH STUDIO shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits, revenue, or data

• Delays or interruptions in website availability

• Issues caused by third-party service providers

Our total liability for any claim related to a product or service shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes liability that cannot be excluded under Indian law.

11. Indemnification

You agree to indemnify and hold harmless NEWHASH STUDIO, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

• Your misuse of the website

• Violation of these Terms

• Violation of any applicable law or third-party rights

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

13. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

14. Changes to These Terms

NEWHASH STUDIO reserves the right to modify or update these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms, please contact:

NEWHASH STUDIO
Delhi, India
Email: work.newhash@gmail.com